After 3 Decades, Saxo Bank’s Customer Director Bids Farewell

Saxo Bank’s Customer Director, Thomas Dam, has announced his departure from the Copenhagen-based online broker after an extraordinary 32-year tenure, marking the end of one of the longest and most influential careers in the company’s history.

Dam joined the firm in 1993, when it operated under its original name Midas, just a year after its founding. Over the next three decades, he became an integral figure in Saxo Bank’s evolution—from a small Danish brokerage to a global multi-asset trading institution. During his time at the firm, Dam held several commercial and client-facing leadership roles, including Director of Wealth Management for the Nordic region, before stepping into his latest position as Customer Director.

After Three Decades, Saxo Bank’s Customer Director Bids Farewell

His decision to step down comes shortly after the Safra Group secured control of Saxo Bank, a major transition that Dam referenced in a personal message shared on social media. In the note, he described the move as the beginning of a “new chapter,” explaining that after 32 years, he felt it was time to pause and reflect on the next stage of his professional and personal life.

Dam noted that Saxo Bank has been far more than just a workplace. Over the years, he said, it became part of his identity—a place defined by trust, human connection, and shared ambition. Approaching his 56th birthday, he emphasized a growing desire to prioritize curiosity, courage, and quality of life as he considers future opportunities.

The upcoming integration of Saxo Bank with Swiss institution J. Safra Sarasin also played a role in his decision, prompting him to evaluate where he could create the most value in the years ahead. Dam mentioned receiving multiple inquiries and offers but intends to take the time needed for meaningful conversations before choosing his next path.

He will officially leave Saxo Bank by January 2026, with a farewell reception planned for mid-January.

Company Overview

Saxo Bank stands out as a premier multi-asset broker, offering exceptional research capabilities and an exceptional trading platform, along with an impressive array of over 70,000 tradable instruments, which include spot forex, FX options, NDFs, CFDs, stocks, stock options, exchange-traded funds, ETNs, futures, and 33,000 bonds. For engaged traders, Saxo Bank offers a comprehensive and immersive trading journey, boasting an extensive toolkit, research resources, and premium features.

Discover more in our Complete Review.